Frequently Asked Questions
Over the years, we've learned what some of the common concerns are when people consider their options for photos. We'll attempt to address some of the popular ones here! Have a question you don't see an answer to here? Or want more details? We're here for you! Contact us with your needs!
Why should I hire a professional photographer?
We hope that since you're here, you have kind of answered this one for yourselves. And the answer really varies from person to person. I can tell you that having professionally captured portraits is something years down the road, you will cherish, your kids will cherish, your parents will hold on to, and you will look back on and remember those times fondly. Not that you wouldn't already do that with your vacation snapshots for instance, but when you have professionally taken photos it just adds that little something extra. It gives you options of what to hang on the walls, what to put above the mantle, just the right pizzazz for your office, those extra bragging rights online. A professional will work with you to capture your personalities, so what you're seeing isn't just a moment in time, but it's YOU in that moment.
What makes you a professional?
While neither of us went to "school" for photography, we have years of experience. I grew up with a camera in my hands and a professional photographer for a father, as were both his parents before him. We are a business, registered in Florida, insured, and tax-paying. We take online courses from the best in the field from all over the world. We research equipment and purchase the best we can for what we shoot. And we only partner with labs who are equally professional, personable, humble and insist on the best in their own businesses. Our team we turn to when covering horse shows are like-minded individuals, friendly, and eager.
What sets you apart from other photographers?
Our style. Our attitudes. Our work ethic. Us. We treat people with respect, we recognize that you are special, we take tremendous pride in our work, we work hard, stay humble and thankful, and from what we hear from people... it shows! Let's meet up if you'd like to know why we're different! We love to chat with clients and prospective clients, let's go grab some coffee or some sweets!
Do you travel?
YES! A thousand times, yes! We love an adventure. We love visiting places we've been before and exploring new areas. On our Investment page, the prices you see are for a 50 mile radius from our North Orlando, Florida home; however, we will work with you on extra travel. Just contact us and tell us where you are and what you need done and we'll let you know what we can do! Be sure to follow us on our Facebook page, Instagram account and blog because sometimes we plan road trips and are happy to book sessions along the way. We do make regular visits to the Wellington, St. Augustine, Savannah, and Aiken areas... just to name a few!
How do we book a session?
Contact us! In order to book your date, we do require a retainer (amount depends on the type of session) and a signed contract. The remaining amount will then be due by the time of your session. We suggest booking your sessions 1-4 months in advance for choice dates and times. If you are planning a wedding or special event, we suggest booking 6 months to 1 year in advance - many weddings are on weekends which we are often shooting horse shows, so by booking us early you may catch us before we are contracted for a horse show during your date.
What should we wear?
Totally depends on the kind of session you're booking... obviously. We always tell people to wear what makes you feel comfortable and good about yourself. Something that reflects your personality. If you're doing a family session, coordinating outfits can be fun, but not necessary for great photos. Match if you like, or go for complimentary colors and patterns! Depending on your session, we may have time and the ability to change outfits if you would like different looks. We'll work together on this!
Does the fee just cover the session?
Nope, nope, nope! We have transitioned to shoot-and-share photographers. That means, every session we offer includes your edited high-resolution images. You can conveniently download them directly from your private gallery. We still offer professional prints and products - only the finest quality, something you can't get from your box store photo labs - but, you have possession of your photos to print wherever you like and as large as you like. They're yours! Some kinds of sessions we also offer collections you can purchase as add-ons to your session. These collections include a variety of prints, wall art, albums, and other products. When purchased as a collection with your session, you enjoy a discount compared to purchasing these items a la carte.
How long will it take to receive our photos? How many photos will we receive?
We know you're super excited! And we are excited to share them with you! While you wait, we do post sneak peek photos to our Facebook page, Instagram account, and blog. We go through the photos we take during your session, remove duplicates, blinks, winks, and yawns, any awkward poses (sometimes they do happen even for us!), and save the best for editing and delivering to you. A wide range of factors impact the number of photos make the cut. Anything that doesn't meet our standards is deleted, we do not share those. We deliver approximately 12-24 finished images for a regular session (which lasts up to an hour). Weddings and special events range as well, but typically we deliver approximately 35-40 finished images per hour of coverage. It can take up to 2 weeks for a regular session to be finished and delivered and 4-6 weeks for weddings and special events. During busy seasons, the turn-around time may be a little longer, but we communicate that with you at the time of booking. What's awesome though is in the meantime, you're welcome to share your sneak-peeks and as soon as your gallery is ready, you can download them immediately. No waiting for a disc to arrive or having to pick out which photos you want. They're yours to download and have right away! Easy peasy!
We saw this great shot by (so-and-so) and we want you to do one just like it. Can you?
Can I? Maybe. Probably. We will definitely use the things you like as inspiration. However, if you are booking us, you have seen our work and like what you see. Trust us with your posing and the style of editing. Photographers are artists and what works for one photographer might not work for the way another likes to shoot. Send your ideas our way and we will find a way to create something you will love that stays true to our style and feel of our work!
Can we screenshot our horse show photos? I want to share with a friend.
Please don't. The intro page into your horse show gallery explains it is illegal. So does the watermark. We have many purchasing options for horse show photos - fit for ALL budgets. At horse shows, our expenses are high and we only are paid when people purchase their photos. We can't continue to shoot your shows if our work is disrespected. If we see that you have shared a screenshot from your horse show gallery, we will first request that you remove it. If you don't, we will take your show photos offline and send you a bill for the usage. Parents, please make sure your children understand the implications of taking their horse show proofs. It does constitute theft. There are buttons on your gallery that allow you to share them on Facebook, Twitter, and Pinterest. You can also share the link to the gallery with your friends and family, just copy and paste that URL into an e-mail or your social media platform of your choice and share! You can purchase a low-resolution digital image that is the perfect size for online sharing, can print to 4x6, no huge watermark (just our signature in the corner out of the way), and fully edited, for just $12! As your parents nicely and wait until you get the photo emailed to you before posting. You'll have a MUCH nicer photo than the watermarked proof - something sure to get you plenty of likes and followers on Instagram ;-)
My horse show has an official photographer. I'm advertising that I will be at the show taking pictures and selling them. Is that okay? What does it mean to be an official show photographer?
Official photographers are contracted by show management to be the providers of commercial photographic coverage of the horse show. We are ringside all day long, from start to finish, in all kinds of weather, to capture your show memories! When we are your official photographers, we try to have all rings covered. Sometimes that's not possible, but we will communicate updates via our Facebook page before and during every show. If a show has an official photographer, others (typically) may not solicit photography business or shoot commercially at that show. Horse shows often require insurance and vendor fees. If you are there, shooting, handing out business cards, and offering your services - you are technically a vendor. If you didn't get horse show management permission to do so, you can be kicked out. Do yourself a favor and contact show management before you start advertising. If you're a hobbyist and just practicing, there's nothing wrong with that. It's when people come in and start handing out cards, putting up flyers, and not checking in at the show office that causes problems.
What equipment do you shoot with?
Ourselves and (most) of our team shoot with professional Canon and Tamron camera equipment. We have a wide variety of camera bodies and lenses as well as lighting equipment. We typically shoot in natural light as much as possible - but the lighting equipment gets broken out for special events. Our go-to private session set-up is our Canon 6D with Tamron 28-70mm f/2.8 lens. For horse shows, it's a Canon 6D or 7D with Canon 100-400mm or Canon 70-200 f/2.8 lenses depending on the lighting and size of ring.